Frequently Asked Questions
Welcome to the Frequently Asked Questions page! Here, I aim to provide clear answers to common inquiries about my services. If you don't find the information you're looking for, please feel free to contact me directly, and I'll be happy to assist you.
1
What platform do you use for online sessions?
All online therapy sessions are conveniently conducted via Google Meet. It is a secure platform that is also convenient. I have a fixed link, allowing you to easily join from your computer, tablet, or smartphone.
2
How can I make payments for my sessions?
Payments for sessions can be made conveniently through Zelle or Wise. I can issue an invoice for each session, if necessary, which will include all necessary details for your records and for making your payment. Payment is due at the time of service.
3
As a professional, are you compliant with U.S. tax regulations?
Yes, absolutely. I am a U.S. taxpayer and comply fully with all applicable U.S. federal and state tax regulations.
4
How long do therapy sessions last, and how often do we meet?
Typically, therapy sessions are 50 minutes in duration. Occasionally, couple’s sessions or sessions with multiple family members may be scheduled for 1h40min. The frequency of sessions, whether weekly or bi-weekly, will be discussed and decided together during our initial consultation, based on your needs and therapeutic goals.
5
What is your cancellation policy?
I understand that unforeseen circumstances can arise. To cancel or reschedule an appointment, I require at least 24 hours' notice. Sessions canceled with less than 24 hours' notice, or missed appointments, will be subject to the full session fee.
6
Is what we discuss confidential?
Confidentiality is a cornerstone of therapy. Everything we discuss is kept strictly confidential, as mandated by professional ethical guidelines and legal requirements (e.g., HIPAA in the U.S.). There are a few rare exceptions to confidentiality, such as situations where there is a risk of harm to yourself or others, or in cases of suspected child or elder abuse. These limits to confidentiality will be thoroughly explained during our initial session.
7
Do you offer a free consultation?
Yes, I offer a brief 15-minute complimentary phone consultation. This is a great opportunity for us to connect, discuss your needs, and see if my services are a good fit for you before committing to a full session.
8
How should I prepare my environment for an online therapy session?
To ensure you get the most out of your online therapy session, I recommend setting up a private, quiet space where you will not be interrupted. Please ensure you are alone, not driving or engaged in other activities, and that your device is stable (not held in your hand) for optimal focus and connection. A calm and confidential environment allows for deeper engagement and a more effective therapeutic experience.
